PRIVACY POLICY

This Privacy Policy explains how we collect, use, and protect information related to our SMS/text messaging services.

1. Information We Collect

When you opt into our text alert system, we may collect:

  • Mobile phone number

  • Name

  • Communication preferences

  • SMS interaction history

2. How We Use Your Information

We use your information to:

  • Send contract updates, billing notices, service alerts, and livestream notifications

  • Provide customer support

  • Improve our messaging services

We do not sell, rent, or share your mobile number or SMS consent with third parties for marketing purposes.

3. Message Content

Messages sent through our SMS system may include service notices, billing updates, contract updates, livestream alerts, and support-related notifications only.

4. Data Security

We take reasonable administrative and technical steps to protect your information from unauthorized access, misuse, or disclosure. However, no system is completely secure.

5. Third-Party Messaging Providers

Our SMS services may be delivered using third-party messaging platforms. These providers may process limited data in accordance with their own privacy policies.

6. Data Retention

We retain SMS-related data only as long as necessary to operate our services, comply with legal obligations, and resolve disputes.

7. No Marketing Data Sharing

Your phone number and SMS consent will never be sold, rented, shared, or used for third-party marketing under any circumstances.

8. Your Rights & Choices

You may:

  • Opt out at any time by replying STOP

  • Request deletion of your information by contacting info@bluestemdigital.com

9. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13. If you believe a minor has provided us with information, please contact us for immediate removal.

10. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page, and continued use of our SMS services means you accept those updates.

11. Contact Information

For privacy-related questions, contact:
Email: info@bluestemdigital.com
Phone: 580-259-0683